A non-refundable deposit amount of 50% is due at the time of the contract signing. Cancellation of any web application and development project by the client will result in a refund to the client of all fees paid beyond the deposit amount, minus the amount already incurred in the development of the project by the date of cancellation, based on the amount of $125/hour. Web application and development cancellation refunds will be processed and delivered within 15 business days of the cancellation date.
Wired Solutions Web Application and Development creates a customized approach for each client. Project time lines will be specced out in the Contract Proposal and discussed prior to the final sign off. Please refer to the Contract Proposal for further details.
Cancellation of a hosting or maintenance account requires advance notice. Shared hosting accounts (Personal, Business, Corporate, and E-Commerce) and Maintenance Accounts require a 2 business day notice prior to the first (1st) day of the next billing cycle. Dedicated Server hosting accounts require 30 days notice prior to the first (1st) day of the next billing cycle.
Because web hosting services are provided on a monthly basis, the client will be responsible for service fees already paid regardless of when the client provides notice of termination. Thus, for example, if Client provides notice to terminate prior to the end of the billing cycle, which in every case is the end of the month, the remaining balance for that month will not be pro-rated or refunded. If Client has prepaid for services six (6) or twelve (12) months in advance, the client agrees that no refunds will be issued for any unused portion of the services regardless of when the client cancels the services. Therefore, if the client's account is cancelled at any point during the pre-paid contract term, Client will not be entitled to a pro-rated refund.
All accounts are cancelled as soon as the client submits the account cancellation request, at which time all remaining files in Client's account will be deleted. Client is responsible to remove all personal files from the server prior to the cancellation request or within an agreed upon time frame. Wired Solutions will not be held responsible for any files deleted by Wired Solutions on the agreed upon termination day. The cancellation procedure is subject to change without notice. Cancellations must be requested by emailing us this request.